Departure Information for Intense Educational students

DEPARTURE DOCUMENTS

Before your departure check that you have your valid passport and that your tickets are confirmed. Your passport is normally kept at school by your housemaster or housemistress. In case of unplanned departure at short notice parents must contact Intense Educational Ltd immediately and make sure their child's passport is available. It may be at the Home Office if a visa extension is being processed or at the local police station if police registration was required.

Parents must inform Intense Educational Ltd in writing of the dates for which they want their child's return tickets to be confirmed. This is necessary in the case of both fixed date and open tickets. Parents must inform Intense Educational Ltd in writing of any changes to previous travel plans so that we can confirm new dates subject to availability. In the case of changes at short notice Intense Educational Ltd cannot guarantee confirmation of tickets for new dates, especially if notice is given less than 48 hours before departure. Parents must contact Intense Educational Ltd to find out if tickets have been confirmed.

If you want to return to the UK/Ireland you must check with Intense Educational Ltd that you have permission to enter the UK/Ireland next time without a new visa. Under the British Immigration Rules this is the case when your "leave to enter" or "leave to remain" is valid for more than 6 months from the date of issue. If your departure is unplanned and at short notice, and your "leave to enter" or "leave to remain" is valid for less than 6 months, Intense Educational Ltd cannot guarantee that we can extend this before your departure. If we cannot extend this you will need to get a new visa before you return to the UK/Ireland.

DEPARTURE TRANSFER

If you have booked a departure transfer with Intense Educational Ltd, we will confirm to you either at school or at your guardian family the date and time you will be collected. The driver will come to your school or guardian family to collect you and your luggage, so make sure you have not forgotten any of your travel documents or possessions.

If your driver does not appear, within 30 minutes of the advised pick-up time, immediately telephone the Intense Educational office in Bournemouth on the following numbers:

In case of emergency, your school or guardian family will arrange your transfer.

If a transfer arranged by Intense Educational Ltd fails, through the fault of Intense Educational Ltd or the car company, you will receive a refund but only if the above procedure was followed.

CHECK-IN

The driver will take you to your port of departure and will help you to check in. When checking in for flights, you must produce your passport and tickets at the check-in desk of the appropriate airline and hand over your luggage. At the check-in desk you will be asked questions about your luggage. This is for security reasons, so please answer truthfully. In some cases you will be asked to take your luggage to be X-rayed and hand it over there.

You may take hand baggage onto the plane with you, and this must not exceed the size and weight stated on your ticket. UK and Irish airports are especially strict about this and if your hand baggage exceeds these limits it will not be allowed on the plane, but must be checked in with your other luggage.

If all the luggage that you check in weighs more than the allowance on your ticket you will be asked to pay an excess baggage fee in accordance with the current tariffs.

Once your luggage has been checked in you will be given your boarding card with your flight details and seat number on it. If you have to pay an excess baggage fee you will be given your boarding card at the counter where you pay the fee.

After you have checked in you should go straight to the departures lounge.

If you are travelling as an "Unaccompanied Minor" a member of the airline staff will accompany you from check-in to the Arrivals Hall in your home airport.

SECURITY AND PASSPORT CONTROL

The driver will not be able to accompany you through the security check and passport control. At the entrance to the security area you must show your passport and boarding card. In the security area you may be asked to open your hand baggage for inspection.

At passport control no embarkation cards are issued, and your passport will not always be examined. If however you are asked to show your passport you must do so. You will not receive a stamp in your passport when you leave the UK/Ireland.

DEPARTURE LOUNGE

In the departure lounge there are TV screens showing the number of the departure gate for each flight. The gate number normally appears 40 minutes before the flight leaves. You should wait in the departure lounge until you see the gate number for your flight on the screen. If your flight is delayed or cancelled, information about this will appear on the screen. If your flight is cancelled go to the desk of the airline in the departure lounge. When your gate number appears on the screen go straight to the gate where you will be asked to produce your passport and boarding card. From the gate area you will proceed to the plane.